SatisACTual© - Customer Interaction Management System
Intuitive UI

UI designed by experts
Multilingual support

2-Way translations to better engage customers
Actionable Insights

Rich Reporting and Analytics for decision making
Multi-Channel Campaigns

Cast the net wide to improve listening abilities
Notifications and Escalations

Real-time alerts to deliver customer delight
CRMS Integration

Seamless enterprise application integration
Seamless CAPI/CAWI and CATI integration

Contact customers in a medium of their choice
Cloud Based

Reduce total cost of ownership
Online/Offline Tablet based Field Surveys

Field data collection through tablet or mobile
API and File based integration capability

Allows data to be exported from/to existing part
High data privacy and security

Data masking and privacy preference tracking
Data encryption in transmission and in rest

GDPR / Privacy Shield / DPDP Compliant
Collaborative workflows for multi-wave campaigns

Synchronized direct-to-customer communications
Build your own Panels

Large and varied poppulation to build panels